Safety is our primary concern! A1 Inflatables,LLC. reserves the right to refuse setup and early removal at any event that has the potential to cause damage to its equipment and/or event attendees.
In most cases, a $25 deposit will be required for unit rented. Unless otherwise agreed, deposit payment must be received within 24 hours of placing the reservation in order for the order to remain in our reservation system. For your convenience, we accept MasterCard, Visa, American Express, Discover, and Cash. Any outstanding balance, not paid in advance, will be collected by the A1 Inflatables, LLC. Representative prior to set up any equipment.
Deposit refunds will be given if cancellation is received seven (7) days prior to the event or weather and/or environmental conditions are unacceptable. The customer is responsible for communicating poor site conditions prior to delivery.
If you have ordered an item in addition to your inflatable and you cancel your inflatable for any reason, there will be a fee for the delivery of your additional purchase. Examples would be for the following: Tables and chairs, cotton candy machine, pop corn machine, snow cone machine.
A1 Inflatables,LLC. is insured for our joint protection. Please feel free to ask for a copy of our Certificate of Insurance if required by your Institution's policies. On the day of your event, your signature will be will be required on our Equipment Rental Agreement, Release & Assumption of Risk. In certain instances, an additional Waiver of Liability may be required for event participants. Please download and/or review these documents prior to your event and contact us with have any questions. In addition, please review the Operating Procedures and Safety Information on our website's FAQ page.
For the safety of equipment and personnel, A1 Inflatables,LLC. will not setup equipment with the following conditions: rain, snow/ice, high winds, muddy conditions, or the temperature is below 40 degrees. If possible, A1 Inflatables,LLC. recommends that you reserve a suitable alternate indoor location for your event such as a church, gym or community center.
If you choose to attempt delivery in these conditions, and we are unable to set up due to environmental and/or weather conditions upon arrival, your deposit will not be refunded.
Post setup of any equipment, no refunds will be issued solely due to environmental and/or weather conditions.
In accordance with state/local laws, we charge sales tax on all rentals.